Negative Impact of Social Media On Businesses

With the positive sides of social media on businesses there are drawbacks too!

If the Business accounts does not post something frequently, the customers will be reluctant to communicate if the businesses page does not look active or used. Moreover, customers can leave negative feedback if they have been treated unfairly by the business and other customers can view this! 

Businesses posts on any social media platform needs to be eye catching otherwise the customers will lose interest so businesses need to create value when posting on social media. Creating engaging posts can be time consuming so businesses will spend far too much time creating the 'perfect post' than the customer will spend looking at the post.

To conclude, social media is a dilemma for big and small businesses if not used accurately.